Keeping your home warm in the winter and cool in the summer is essential—but for many low-income households, high utility bills can make that difficult. The Low-Income Home Energy Assistance Program (LIHEAP) helps families stay safe and comfortable by providing financial assistance for heating, cooling, and energy-related emergencies.
If you’re struggling to pay your energy bills, this guide will walk you through what LIHEAP is, who qualifies, and how to apply for assistance in your state.
What Is LIHEAP?
LIHEAP (Low-Income Home Energy Assistance Program) is a federal program that helps low-income households pay for home energy costs such as:
- Heating and cooling bills
- Energy crises (like utility shutoffs or fuel shortages)
- Weatherization and energy-related repairs
The program is funded by the U.S. Department of Health and Human Services (HHS) but is managed locally by state and community agencies.
Each state runs its own LIHEAP program, meaning application procedures, income limits, and benefits may vary depending on where you live.
Who Is Eligible for LIHEAP?
To qualify for LIHEAP, you must meet income requirements and be responsible for paying your home’s energy bills.
General Eligibility Criteria:
- You must be a U.S. citizen or legal resident.
- You must pay for home heating or cooling costs directly or indirectly (e.g., rent includes utilities).
- Your household income must be at or below the state’s income limits (usually 150% of the Federal Poverty Level or 60% of the state median income).
Priority Is Given To:
- Families with young children
- Seniors (age 60+)
- People with disabilities
- Households facing energy shutoff or crisis

Documents You’ll Need to Apply
When applying for LIHEAP, gather the following documents to speed up the process:
- Proof of income for all household members (pay stubs, benefit letters, etc.)
- Photo identification (driver’s license, state ID, or passport)
- Social Security numbers for all household members
- Recent utility bills or energy statements
- Proof of residency (lease agreement, rent receipt, or mortgage statement)
How to Apply for LIHEAP – Step-by-Step Guide
Applying for LIHEAP is simple, but you must apply through your state or local agency, not the federal government directly.
Here’s a step-by-step guide:
Step 1: Find Your Local LIHEAP Office
Visit the LIHEAP Clearinghouse website at www.energyhelp.us or call the National Energy Assistance Referral (NEAR) hotline at 1-866-674-6327.
You’ll be directed to your state or county LIHEAP office.
Step 2: Check Eligibility Requirements
Each state has its own income and residency guidelines. Check your state’s official LIHEAP page or contact your local agency to confirm you qualify before applying.
Step 3: Gather Required Documents
Prepare your income proof, ID, and recent utility bills. Missing documents can delay your application.
Step 4: Submit an Application
You can apply for LIHEAP in one of the following ways (depending on your state):
- Online: Many states allow online applications through their Department of Social Services website.
- By Mail: Print the LIHEAP form from your state’s website and mail it with copies of your documents.
- In Person: Visit your local community action agency or social services office.
Step 5: Wait for Approval
Processing times vary but typically take 2–6 weeks. If approved, your LIHEAP payment is sent directly to your utility company to reduce your outstanding balance.
In some cases, crisis applications (for households facing imminent disconnection) are processed faster—usually within a few days.
Types of LIHEAP Assistance
Depending on your needs, LIHEAP offers several types of support:
- Heating Assistance – Helps with winter heating costs, fuel deliveries, or furnace repairs.
- Cooling Assistance – Covers air conditioning or cooling-related expenses in hot climates.
- Crisis Assistance – Provides emergency funding for households facing disconnection or running out of fuel.
- Weatherization Assistance – Some states offer home repairs or insulation improvements to lower future energy costs.
Tips for a Successful LIHEAP Application
- Apply early. Funding is limited and often distributed on a first-come, first-served basis.
- Keep copies of your documents and application.
- Ask for crisis assistance if your utilities are about to be disconnected.
- Follow up with your local agency to check your application status.
- Reapply annually—LIHEAP is not automatic and must be renewed each program year.
How Much Assistance Can You Get?
The benefit amount depends on:
- Your household income and size
- Energy costs and type of fuel used (electric, gas, oil, etc.)
- State funding levels and program rules
Typically, LIHEAP benefits range from $200 to $1,000 per year, depending on your situation and location.
Other Energy Assistance Programs
If you don’t qualify for LIHEAP or need additional help, explore these programs:
- Weatherization Assistance Program (WAP) – Helps improve home energy efficiency.
- Utility company hardship programs – Many energy companies offer payment plans or hardship grants.
- Emergency Rental Assistance Program (ERAP) – Covers rent and utility costs for qualifying renters.
- Community Action Agencies (CAA) – Provide local housing, energy, and food support.
Final Thoughts
The Low-Income Home Energy Assistance Program (LIHEAP) is one of the most effective ways to manage high utility costs and prevent energy shutoffs. By applying early and providing complete documentation, you can get the financial help you need to keep your home safe, comfortable, and powered all year long.
If you’re struggling with your utility bills, contact your local LIHEAP office today or call 1-866-674-6327 to start your application. Assistance is available—don’t wait until your power or heat is disconnected.
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