Flight delays are frustrating, especially when you’re stuck in an airport not knowing when you’ll get another meal. The good news is that major airlines, like United Airlines, sometimes offer meal vouchers to passengers when delays are significant. Here’s how it works, what to expect, and how to get one if you qualify.
What is a United Airlines meal voucher?
A meal voucher is a coupon or digital credit that United Airlines gives you during certain long delays. It can be used to purchase food and drinks at authorized restaurants or food outlets at the airport. The value varies, but it’s usually enough for a light meal or snack.
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When does United Airlines offer meal vouchers?
United Airlines doesn’t automatically provide meal vouchers for every delay. Generally, you can receive a meal voucher if:
- Your flight is significantly delayed, usually 3 hours or more, due to reasons within the airline’s control (such as maintenance or crew issues).
2. The delay occurs during mealtimes, so you’re likely waiting at the airport when you’d normally be having breakfast, lunch, or dinner.
3. The delay isn’t due to weather conditions or circumstances beyond the airline’s control. In those cases, they may not be required to offer you compensation.
Please note that meal vouchers are granted at the airline’s discretion and may vary depending on the airport, circumstances, and even the gate staff.
How to Request a Meal Voucher
United Airlines staff often offer meal vouchers at the gate. To obtain one, follow these steps:
- Check your flight status: If you know your flight is delayed for a few hours, approach the gate agent and politely ask if meal vouchers are being offered.
- Pay attention to announcements: Sometimes, gate agents will announce that meal vouchers are available for pickup.
- Use the United app: In some cases, United may send digital vouchers directly to your mobile app or email. So, check your app notifications and your registered email.
- Be polite and patient: Gate agents often serve dozens of frustrated passengers at once. Asking politely and waiting your turn helps.
Participating Restaurants for Meal Vouchers United Airlines
Where can you use United meal vouchers?
Meal vouchers can be used at most participating restaurants and concession stands within the airport terminal. The voucher will usually include a list of authorized vendors. Simply present it at the register instead of paying with cash or a card.
Tip: Meal vouchers generally can’t be used at upscale sit-down restaurants or to purchase alcohol. Stick to cafes, fast-food restaurants, and takeout outlets.
How much is a United meal voucher worth?
The value depends on the airport, the time of day, and the nature of the delay. Vouchers typically range from $10 to $20 per person. If you have a longer delay that spans multiple meals, you may be able to get more than one voucher.
What if I don’t receive a voucher?
Unfortunately, airlines are not legally required to provide meal vouchers for delays in the U.S. They are offered as a courtesy and as a customer service gesture. If you don’t receive one, you can ask the gate agent if anything can be done. If the delay is extremely long or you require an overnight stay, United may also offer hotel accommodations and transportation in certain cases.
Final Tips for Delayed Flights
✔ Download the United Airlines app: It helps you stay up-to-date with real-time updates and, sometimes, allows you to receive vouchers digitally.
✔ Have your boarding pass ready: You’ll need it to speak to the gate agents.
✔ Be polite but firm: If you think you qualify, don’t hesitate to ask.
✔ Know your rights: In the event of serious delays or cancellations, you may be entitled to a rebooking or a refund.
Bottom Line
No one likes waiting in an airport, but a meal voucher can make a long delay more bearable. If your United Airlines flight is delayed for several hours for reasons beyond their control, you may qualify, so don’t hesitate to request one!
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